Our Terms & Conditions

We are Lagos Island Mini Mart, our office is located at 686 Bolton Road, Swinton, Pendlebury, Manchester M27 8FH, United Kingdom.

It’s essential that you read and understand this agreement, as placing an order with us means you are accepting the terms outlined in this document. This agreement governs your use of our website and any orders you place with us and is between you and Lagos Island Mini Mart.

Our Delivery Service

When you place an order with us, we make every effort to ensure delivery is completed as promised, following the guidelines set by our shipping partners (such as DHL, DPD, and FedEx). The delivery fee added to your order depends on factors like the total value and weight of your items, as well as the chosen delivery time and date. If anything is missing from your order, please reach out to us, and we will do our best to resolve the issue.

Please be aware that circumstances beyond our control—such as delays from our delivery partners, national postal strikes, adverse weather conditions, or other unforeseen events—may affect the delivery times provided by our partners.

We cannot be held responsible for delays caused by incorrect address details provided by customers. It is your responsibility to ensure the delivery address is accurate and that someone is available at the specified location during the designated delivery window. Please note, we are not liable for any issues related to missed deliveries, especially for perishable goods like fresh or frozen items.

If you request that your delivery be left unattended at your address by DHL, or any of our third-party couriers, we cannot accept responsibility for any issues arising from leaving the package unattended. This includes, but is not limited to, theft, tampering, contamination, or any temperature changes that could affect items requiring cooling or freezing.

PRODUCT AVAILABILITY & SUBSTITUTIONS

Occasionally, an item you order may be out of stock. If we cannot fulfil your entire order, we will attempt to substitute with the most similar product available.

PAYMENT METHODS

We accept payments via Apple Pay, Google Pay, and credit/debit cards. If your payment method is declined, we reserve the right to pursue collection for any outstanding amounts. You are responsible for any associated fees, including legal and collection costs, if payment fails.

INTELLECTUAL PROPERTY

All content on our website—including design, text, graphics, software, and interfaces—belongs to Lagos Island Mini Mart. or is properly licensed to us. You are permitted to view this content solely for the purpose of placing an order. Any attempt to save, collect, modify, or distribute this content is strictly prohibited. Lagos Island Mini Mart. and/or third-party providers retain ownership of all materials, and you do not gain ownership rights by downloading copyrighted content. We reserve the right to revoke access to the site.

TRADEMARKS AND LOGOS

The trademarks, logos, and branding associated with Lagos Island Mini Mart and our website (www.lagosislandminimart.co.uk) are exclusively owned by us and may not be used without permission. Any other trademarks or logos present are the property of their respective owners. Your use of our site does not grant you any ownership rights to these marks.

By agreeing to these terms, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement.

DATA PROTECTION AND PRIVACY

Your privacy matters to us. We are committed to safeguarding your personal data in accordance with the General Data Protection Regulation (GDPR). As the Data Controller, we collect and process your personal information to provide goods and services, adhering to the principles of data protection.

• We will inform you of the purpose for collecting your personal data before or at the time of collection.
• We will only process your data for the identified purpose.
• You can exercise your rights regarding your personal data, and we will take appropriate security measures to protect it.

ACCOUNT INFORMATION

You are responsible for keeping your account details up to date, including your name, payment information, phone number, and email address. You can modify this information whenever you make a purchase. You agree not to submit false information and are fully accountable for the details you provide. We adhere to strict security measures to protect your payment details via Stripe, which ensures your data remains confidential.

YOUR RIGHTS

You are entitled to receive products that match their description, are of satisfactory quality, and meet any specific requirements agreed upon before placing your order.

Please note that the products you receive may differ slightly from the images or descriptions on our site. If you have concerns about a product, please contact us at info@lagosislandminimart.co.uk .

ACCEPTABLE USE POLICY

You agree not to misuse our services or website in a way that violates any local, national, or international laws.

DISCLAIMERS AND LIABILITY

We are not responsible for the content or availability of third-party websites. Any reliance on the information or materials provided by such websites is at your own risk.

The content on our website is for general informational purposes only, and we disclaim any liability for any discrepancies or reliance placed on it. If you have any doubts about a product, feel free to contact us.

The use of our website and services is entirely at your own risk. Our site and services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free functionality.

JURISDICTION AND APPLICABLE LAW

The courts in England will have exclusive jurisdiction over any disputes related to your visit to our website or use of our services. If a dispute arises, you agree to submit to the jurisdiction of the courts of England and Wales.

CHANGES TO THIS AGREEMENT

Lagos Island Mini Mart. may update this agreement at any time by posting the revised terms on our website. The revised terms become effective immediately upon posting. By continuing to use the site, you agree to be bound by these updated terms. We encourage you to review this page periodically for any changes.

If you no longer wish to accept these terms, you may terminate your acceptance by emailing us at info@lagosislandminimart.co.uk and ceasing to access our website.